Terms of Service
Welcome to DigitalNetwork. By accessing and using our services, including the purchase and activation of our data-only eSIMs, you agree to comply with and be bound by these Terms of Service. Please note that our eSIMs are designed for data roaming only and do not support voice calls or SMS services. Carefully read these terms before using our website or services. If you do not agree to these terms, you should not use our website or services.
Company Information: digitalnetwork.lv is a service operated by Global Sales Solutions SIA, a company registered in the Latvia. Company registration number: 40103668632. Registered office address: Dārza iela 6A, Dzidriņas, Stopiņu pag., Ropažu nov., Latvia, LV-2130
1. Agreement to Terms
By visiting our website and using our services, you agree to these Terms of Service and all applicable laws and regulations. DigitalNetwork reserves the right to modify these terms at any time. Changes will be posted on this page, and continued use of our services after modifications signifies your acceptance of the revised terms.
2. Service Usage Guidelines
You are responsible for ensuring that your device is compatible with eSIM technology. By using our eSIM services, you agree to the following:
- You will not use the service for unlawful, harmful, or fraudulent activities.
- You will adhere to the terms set by local network providers in the countries where the eSIM is used.
- You accept responsibility for any charges arising from misuse or unauthorized use of the service.
3. Purchasing an eSIM
When buying an eSIM from DigitalNetwork, you must provide accurate and complete information during checkout. Incorrect information may lead to delays or failure in eSIM delivery. Once delivered and activated, you are responsible for ensuring proper use of the data services.
DigitalNetwork is not liable for network coverage or service quality in specific regions, as these depend on local network providers. Remember, our eSIMs are data-only and do not include voice call or SMS functionalities.
4. Payment Policy
4.1 Accepted Payment Methods
We accept payments via major credit and debit cards, PayPal, and other payment methods displayed at checkout. All transactions are securely processed through our payment partners.
4.2 Pricing & Charges
- All prices are listed in EUR and include applicable taxes unless stated otherwise.
- Additional fees may be applied by your bank or payment provider for currency conversion or international transactions.
4.3 Transaction Processing
- Payments are processed immediately upon order confirmation. You will receive an email with your eSIM details once the transaction is successful.
- If your payment is unsuccessful, please check with your bank or payment provider and try again.
4.4 Security & Fraud Prevention
- We use industry-standard encryption and fraud prevention measures to protect your payment information.
- Any suspicious transactions may be subject to additional verification or cancellation for security reasons.
4.5 Billing Issues & Disputes
- If you notice an unauthorized charge or billing error, please contact us at [email protected] within 7 days of the transaction for review.
- Chargebacks or disputes raised without prior contact may result in a temporary account restriction.
5. Refunds and Cancellations
Refer to our Refund Policy for details on eligibility and the process for requesting refunds. Refunds are not available if the eSIM has been activated or used, or if the request is made beyond the refund period.
6. Activating and Using Your eSIM
Activate your eSIM by following the instructions provided in your confirmation email. Proper setup is your responsibility.
DigitalNetwork is not liable for issues arising from incorrect installation or misuse. For technical support, contact us at [email protected]
7. Privacy and Security
Your privacy is important to us. By using our services, you consent to the collection and use of your personal data as described in our Privacy Policy. While we take measures to protect your data, we cannot guarantee prevention of unauthorized access.
8. Third-Party Providers
Our eSIM services rely on third-party telecommunication providers. DigitalNetwork cannot guarantee uninterrupted service or coverage, as these depend on local networks.
Loss of connectivity, poor signal, or service interruptions caused by third-party networks are outside our control, and we are not liable for any resulting inconvenience or costs.
9. Limitation of Liability
DigitalNetwork is not responsible for direct, indirect, incidental, or consequential damages resulting from the use of our services. This includes, but is not limited to, loss of data, inability to access the network, or additional charges while traveling.
Our liability is limited to the cost of the eSIM plan purchased. We are not responsible for issues related to local network restrictions, government regulations, or user errors.
10. Intellectual Property
All content, graphics, text, and other materials on the DigitalNetwork website are the property of DigitalNetwork. You may not reproduce, distribute, or create derivative works from our content without prior written consent.
11. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the United Kingdom. Any disputes related to these terms will be resolved under the jurisdiction of the courts in the United Kingdom.
12. Contact Information
For questions or concerns about these Terms of Service, or for assistance with our services, contact us at [email protected]. Our team is here to help with any inquiries or issues related to your eSIM purchase or use.
Thank you for choosing DigitalNetwork. We are dedicated to providing reliable, seamless data connectivity for all your international travel needs.
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